Job Information:

General Responsibilities:

Responsible for supporting the General Manager (also Assistant General Managers) in transforming business operations by efficiently utilizing existing and planned integrated business systems. Manage the implementation of ALL SAP ERP Systems such as FI, CRM, and Payroll systems. Manage, plan, direct, coordinate, monitor and supervise business and program processes, operation systems and ensure the efficiency of business and related systems. Research and analyze strategic choices and make recommendations to achieve the goals and objectives of the utility.

Essential Job Functions:

• Serve as project manager for implementing all SAP ERP Systems such as CRM, Payroll, and other systems
• Manage project team focusing on developing, establishing, and improving procedures, processes, and computer operations to ensure efficient operations within and across multiple departments and companywide
• Develop and oversee ERP and related system training programs designed to minimize operational processes and maximize the benefit of computer operations by challenging supervisory/managerial level employees to improve functions and processes
• Ensure integrity of information systems, internal controls, and data, including recommendations as required
• Mentor, coach, and manage multiple organizational units' total competencies, including working with various managers, supervisors, and supervisory-level employees to improve operations efficiencies
• Apply utility knowledge of applicable business systems, testing methodologies, training, business systems analysis and other relevant systems
• Enforce the organizational policies and rules concerning employees and monitor their performance review and approve timesheets, schedule workload, prepare evaluations, approve promotions, and raises and discipline employees as necessary
• Analyze moderately complex situations to establish and recommend solutions and alternatives and alert leadership to the company's impact
• Recommend modifications to program policies and procedures to minimize risk to the company
• Lead a transition from old to new programs at the department and division levels and participate in developing and implementing goals and objectives
• Review monthly reports prepared by the Budget Officer to explain budget variances to executive management and managers and require managers to modify operations to minimize operational costs
• Prepare a cost-benefit analysis on systems under consideration for acquisition by the organization and serve a lead role in rate analysis and implementation
• Develop annual forecasts or budgets Monitors monthly expenditures Adjusts for changes in income
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable lawsEnsure all Organizational policies and guidelines are adhered to and administered correctly, including the HR Management Guide, Employee Handbook, reviewing and approving timesheets, expense reports, complying with applicable employment laws, purchasing guidelines, bid law, etc
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Champion, model, and administer a performance-oriented culture by demonstrating strong leadership and people development skillsSeek to develop and monitor key performance measurements and develop/support a work environment that develops, recognizes, holds accountable, and rewards talent to support employee engagement and meet current and future workforce needs
• Responsible for demonstrating the organization's core values and using performance management principles to continuously improve the department and organization's effectiveness, efficiency, products, and services This includes, but is not limited to, participating in improvement teams, recommending, and implementing improvement ideas, and participating in training and other activities to keep up to date on processes, information, etc
• Champion and ensure the administration of safe work practices and operations
• Maintain and protect sensitive and private information by keeping employee records confidential in accordance with HIPAA, local, state, and federal laws, and regulations

Essential Job Functions Con't:

• Perform all work safely in accordance with established safety policies and procedures Comply with all safety and health standards and guidelines issued by management
• Perform other duties as assigned.

Education:

Bachelor’s degree in Accounting, Business, Finance, Engineering, or a related field required. 

Certifications:

Experience:

Ten (10) years of operational and computer systems experience in private industry or utility. Five (5) years of supervisory experience required with strong leadership skills.

**For internal candidates, the successful completion of the following BWW leadership development programs may be counted towards the required supervisory experience:

• Pre-Supervisory Program (STAR) = one year of supervisory experience
• Succession Planning Program = one year of supervisory

Operational experience with the ability to review active projects, functions and processes and realign them to improve operational efficiencies and minimize costs. Excellent interpersonal skills, verbal, and written communication skills. Must be detail-oriented and must have good organizational skills and analytical skills.

Supervision:

3 - 5 employees

Physical Demands:

• Ability to stand, walk or sit for extended periods
• Reaching by excreting hand(s) or arms(s) in any direction
• Finger dexterity is required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
• Communication skills using the spoken word
• Ability to see within normal parameters
• Ability to hear within normal parameters
• Ability to move about
• Ability to lift 25 pounds

Working Environment:

• Moderate noise (business office)